by ebigspender, July 22, 2008

I have been ordering from strawberrynet for a few years now and am overall happy with their service...however I do find that their 50% off specials sometimes provide FAKE products...so be careful you may think your saving but actually you are paying a lot more than what the product is worth!!!

 I would shop here again

by alintamaille, July 15, 2008

I placed two separate orders for Shisedo makeup and skincare products - around $200 Australian. I received confirmation and notice of despatch on 23 June 2008 and 2 July 2008. I live in a capital city so would expect delivery out of Hong Kong to be reasonably swift. Neither of my shipments has arrived and my local post office advises the number quoted by Strawberrynet for tracking is useless. The Strawberrynet customer service facility is most unhelpful. <br> Highly suspicious that two shipments (the only two I've ever ordered from the company) have not arrived - no proof of despatch, just the email saying so....and yes, they keep flooding my email with "special" offers - take from my experience what you wish, however be prepared to receive nothing for your money....

 I would not shop here again

by esteelauderusr, May 23, 2008

I ordered $200 AU of Estee Lauder skin care as my current batch was running out. Have compared the genuine products with the Strawberry Net ones, and I'm afraid to say I've been duped. While whoever has manufactured this have recreated the consistency     Read full review...

 I would not shop here again

by mcnaird, March 30, 2008

I have only ordered from Strawberry Net once but will never again.... there are plenty of GOOD online stores out there so do not bother with this one. <br> <br> I ordered a perfume (which arrived quickly by the way) but it is a FAKE. I have been wearing this perfume for a few years now and I know what it smells like and what they sent aint it!!! <br> <br> No response to my emails.

 I would not shop here again

by seltz_smudge, March 18, 2008

I had a terrible experience with StawberryNET. The products are counterfeit. Firstly, I bought 'diorshow' mascara, and the quality was awful. It would smudge after 30 mins of wearing it. Obviously this is not something you would expect from Dior, and was     Read full review...

 I would not shop here again

by jennalynch, February 4, 2008

You've got to be KIDDING ME. The item that arrived is about as fake as a Louis V bag down on 7th and Canal St in Chinatown. Unless you like false advertizing and/or getting ripped off, run like hell from this Strawberrynet nonsense.

 I would not shop here again

by maria6, January 9, 2008

I ordered a bottle of perfume and face powder from Strawberry. The items were delivered separately and I had to pay over £11.00 customs duty for each item, adding a big £23.00 to the overall purchase price. What was worse was that the perfume was not the one I ordered. I have emailed Kitty Wong on five occasion now to try and get this remedied but she has not responded. So I am stuck with perfume I didn't want and could have purchased the one I wanted at a local shop for the price (including customs duty) that I paid for the bottle I was sent. <br> <br> I would NEVER shop at Strawberry again. Appalling service.

 I would not shop here again

by rosyskies, January 4, 2008

Buying from this shop seems to be a 'hit or miss'. I ordered a few items from a pretty well laid out site. It was not difficult to place an order and the confirmation email arrived quickly. The promise of free delivery and that I would have my items     Read full review...

 I would not shop here again

by charlie_slim, October 12, 2007

Horrible <br> <br> Not lodges indicate this to anyone. <br> <br> We have more than a month I made a request and so far only received the gift ... <br> <br> My perfume not arrived until now. <br> <br> They also send a tracking number that does not exist. <br> <br> They leave with the customer always doubts ... <br> <br> It has a shop I bought a week after my request in this store and now makes it 1 week.

 I would not shop here again

by msianshopper, October 7, 2007

I am so upset right now, words can&#146t describe My background I&#146m from Kuala Lumpur Malaysia and being for this part of the world having online store that caters for country is a luxury. I stumble onto Strawberrynet.com via a     Read full review...

 I would not shop here again

by sc4499, September 21, 2007

Dreadful. Order never recd in UK. Had to wait a month before they would accept it was lost. Agreed to then re-send - after many emails they said they would do it immediately. When I contacted them again after 6 days they asked me for my address to     Read full review...

 I would not shop here again

by newreview, July 27, 2007

Was happy receiving my skincare product so quickly, the free lipstick was included; however this hardly makes up for it being expired. Iam very disappointed as a new customer to have received an old product. When i received my skincare which was Lancome,     Read full review...

 I would not shop here again

by sadsab, July 15, 2007

Ordered 'I Loewe you' fragrance on April 29th because it is not available in the shops anymore overhere in the Netherlands. Within five days I received a package with the free gift (lipgloss) but until today no sign of the actual order. I sent several emails to customer service which were all replied the next day but still no package with my much wanted fragrance :-(

 I would not shop here again

by sm62zone, May 2, 2007

Delivery speed is good, within the period of time they promise. <br> Order accuracy is okay. <br> Customer service is so-so. The customer officer, Ben Lui kept copy-paste the remarks to my enquiries; rather than trying to explain in another way. Language problem? I don't really know. <br> Overall satisfaction is just such a disappointment after they requested for my credit card's security code even after the transaction has been posted. My banker advised me not to issue the security code again especially after posting of transaction. I was told that my security code might be misused. <br>

 I would not shop here again

by jeavinl, April 19, 2007

I like when people link related items in their Epinions and that&#146s how I found StrawberryNet.com in a beauty review. It was the first I had heard of the site and I was pleased that they offer &#147free shipping anywhere in the world in 4-10 postal     Read full review...

 I would shop here again

by tinab_198, November 29, 2006

Haven't encounterd any problems with Strawberrynet in the last 4 years. Highly reccomend them to all. <br> Make sure you make all your christmas purchases before its too late!!! <br>

 I would shop here again

by webshop, November 18, 2006

I'm sorty to tell you my last experience(4th order) with strawberry is very bad <br> I've paid 175 euro via paypal for an order for 4 products. I've paid om 27 august and they didn't send the package till now. I 've send 9 emails till new for giving information ginving ID number Paypal. Thy did not response. <br> So I can advice you not to buy any products from strawberrynet.com <br> Webshop <br> The Netherlands

 I would not shop here again

by rightony_t, October 26, 2006

Price. The bottom line. These guys are very competitive. Far cheaper than the retail stores I come across here at home.

 I would shop here again

by lauradutt, October 26, 2006

Great site . Delivery was smack on time . Prices can not be beaten . Packaging was neat and tasteful .

 I would shop here again

by holly-22, October 13, 2006

I ordered an item in mid September it arrived today with a £7.95 fee payable on receiving item. I had a query and emailed them 7 times - i have still not received a reply. They took for the item twice - needless to say I wont get my money back. I would NEVER use them again. rip off. <br> Customer service - Nil!

 I would not shop here again

by damianhk, September 18, 2006

Strawberrynet have an extensive range of quality, genuine products at prices sometimes less then 50% of department stores, plus they deliver worldwide at no extra charge. I ordered some perfume for a friend living in Australia and she received it in perfect condition on only 4 days! Obviously Strawberrynet are an efficient operation, and very customer oriented as the goods were nicely wrapped even though I didn't specifically request it. They also kept me abreast of what was happening via e-mail by sending me an order confirmation when the order was placed, and another when the order was shipped. Very happy with my Strawberrynet experience and will definitely be back whenever I need to send some gifts.

 I would shop here again