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I will start out by saying I am a frequent ebay shopper, and I believe it is the best way to find what you want and need, at the best price. My experiences on ebay are completely pleasant and hassle free 99% of the time. The only times that I seem to run into problems are when there is poor communication between the seller and the buyer, but there are many ways to prevent this.
First, I always read the description of a product several times to make sure the seller isn't trying to trick the buyer. Next, I always check the shipping price on the item. Sometimes buyers will make the item appear incredibly inexpensive, but will tack on all of the extra fees to the shipping cost displayed at the bottom. Finally, it is very important to check the reviews and ratings that the seller has received from previous buyers. A seller might seem completely honest, but if you look at their review and they have a lot of negative feedback, there is a good chance that this is not someone that you want to buy a product from.
Ebay is a very secure site. It is constantly monitored for suspicious behavior. If I were to have a problem in any way, I could easily contact an authority as all transactions taken place on ebay are stored in a giant filing system.
Ebay is as very effective tool for finding exactly what I want. It is the best way to find the lowest prices on anything and everything that interests me.