by mmillington, April 18, 2007

Ordered a part for a blender online and it shipped the next day. It was in perfect condition. No complaints at all and would buy from them again. Did not have to deal with their customer service so cannot comment.

 I would shop here again

by yuash01, January 2, 2007

I have ordered a Panasonic Pro Curve ES 8019N Electric Shaver from Goodman's thru Epinions.com on Dec. 12. I received the packaged on Dec. 15. As soon as I opened the package, I'm very disappointed and feel been cheatted. The box is label as refurblished which is not indicated on the product site. I decide to return the package right away without opening the box. This becomes a bad experience of doing online shopping for Christmas.

 I would not shop here again

by marod13, December 9, 2006

My wife wanted to buy a new mixer because I had damaged the beaters on hers when I stuck a spatula in them while they were spinning. (What can I say, I am a man! ;-) Her mixer is old, probably about 30 years old. It is a Scovill Hamilton Beach. It     Read full review...

 I would shop here again

by gardengnome, November 23, 2006

Finding parts for older but still usable small appliances can be difficult. What I wanted: I was specifically looking for the clear bubble part of the lid for an older Faberware purculator. After having no luck with brick and mortar stores, I     Read full review...

 I would shop here again

by dcdfw, March 28, 2006

On March 28, 2005 at 1:30 CST I attempted to buy Oster A5 clippers from Goodman&#146s. Not knowing exactly what I needed I ask a question on the A5 and was told by the on line sales person that she did not know anything about the product. &#147All we do is sell the products. If you want me too I&#146ll will give you the number of the manufacturer and you can call them and ask questions.&#148 I attempted to call Goodman&#146s back and was hung up on three times. This is not customer service this is lazy person with the low price.

 I would not shop here again

by phall88, March 19, 2006

Terrible Customer Service - I ordered my mixer on 2/25/06 and received on 3/2/06 only to find out it had a damaged spot on the mixer stand. I promptly returned it on 3/3/06. I called to get a status after the store received the item on 3/8/06 and got the response that it hadn't been processed yet. The person that processes returns was out, so I was out of luck. It is now 3/17/06 and they "say" it will be processed today and shipped on Monday, "3/20/06"...granted they still have them in stock! I am very dissatisfied with the customer service in this store and will NEVER buy anything there again.

 I would not shop here again

by raysmom2004, February 20, 2006

Poor communication. Ordered product on 2/12; received confirmation of order and email that product was in stock. Checked online status each day, and there was NO status given. Tried calling customer service on Friday 2/17 at 4:10 pm CST; line picked up and disconnected - no message, no answering machine. Same result whether it was toll free or local number. Called Monday 2/20 and was told that the order was being held because my credit card expiration was incorrect. I said, no, it is not incorrect -- I'm holding it in my hands and that's what it says. I've completed many transactions with no problem with this card. They said it was wrong. I said I was disappointed that no one attempted to contact me, and they said we did, and listed a few dates; I said I've received 2 emails, and neither of them had any information about the credit card being incorrect or any problem with the order. They also said they sent a letter to my home on 2/17. I canceled the order. No apology was given, and no suggestion for a positive resolution was attempted, even though I was very reasonable.

 I would not shop here again

by rory535, March 13, 2005

Everything shipped perfectly but it did take them 3 days to pack and get it out there doors. So if you need it pronto, choose a shiiping option where they say they will pack it immediately.

 I would shop here again

by phmerrill, October 20, 2004

They did a great job. No complaints at all. Their website is kind of crude, but what they saved on web design they pass on to you with a cheaper product!

 I would shop here again

by caschryver, October 15, 2004

Found these guys after having much trouble with TotalVac.com. Goodman's received my order, shipped, and I had it in less than a week. Will do business here again when the need arises.

 I would shop here again

by yankeesoldier, September 9, 2004

Extremely poor communication, no receipts and lacks any inventory of Hair Clippers. I placed an order for an Oster PowerLine 76076-040 Clippers on August 18th 2004. Today is September 9th and they still have not ordered/received this item in their stock. I called their customer service before ordering it online, they said one to two weeks before they will have it, no longer. It's over three weeks now. Epinions claims on their website that Goodmans.net has these in stock. I suggest either Epinions or Goodmans stop LYING about inventory. It's very frustrating to believe anything these companies claim. The factory at Oster says these are available and there are no backorders to their resellers. So what is the problem? Goodman's ties www.sunbeam-oster.com (reseller not factory) with the worst customer service. I'm off to find a REAL vendor who actually sells these and not just list it on their website to fill web pages or draw people to their website, hoping to draw customers for other products. Grade of F- for Goodman's.

 I would not shop here again

by mjshade, December 8, 2003

The item that I was looking for was listed on Amazon and Goodmans. I decided to go with Goodmans, because they had the item in stock, and being a true American, I needed it NOW. <br> <br> While Goodman's had a shipping charge of about $7 (Amazon didn't), they were true to their word and I received my product in perfect condition within about 5 days. So based on my 1 experience dealing with them, they performed perfectly.

 I would shop here again

by jaxmove, October 11, 2003

Purchased a KitchenAid mixer. Was able to negotiate a very low price. The person I spoke with had a good attitude and the service was very good. Tracking # e-mailed and item was packed well. Many companies seem to "drop ship" but Goodman's claims to warehouse and handle their products. I was recommended to them by a friend,who also had a favorable experience with them.

 I would shop here again

by bgoodsmile, July 14, 2003

I spotted the adorable Delonghi Retro Toaster Oven on-line & just had to purchase it immediately! G     Read full review...

 I would shop here again

by Prepoia, June 24, 2003

The other day my husband asked me to look online and see if I could find a place to purchase replace     Read full review...

 I would shop here again

by silicondecay, June 21, 2003

Basically just a well thought out web design, placed my order, recieved it a few days later. No need     Read full review...

 I would shop here again

by sapience, June 5, 2003

I was having trouble finding a Norelco T-7500 hair trimmer in stock anywhere online, except for a few places that were either untrustworthy or were trying to gouge me on S&H charges. Goodman's had one for a good price, and with reasonable shipping     Read full review...

 I would shop here again

by anabonelli, May 21, 2003

I ordered a Super Solano Hair Dryer on Monday and arrived on Thursday. Super fast service, with e-mails, tracking numbers and also well packaged. The pricing on the hair dryer was the lowest I found anywhere. Doing business with Goodman's is great.     Read full review...

 I would shop here again

by McLamore, April 4, 2003

Ordered Norelco 8894XL Razor which was out of stock on some other sites. Was shipped immediately and arrived in two days even though I paid for 3-day. I received 4 emails during that time telling status: order accepted, order being process, order     Read full review...

 I would shop here again

by litedave, January 12, 2003

I had a great experience with Goodman's. I received my coffee maker on time as promised. I really enjoy shopping with these     Read full review...

 I would shop here again

by Maria_Miami_dt1, January 8, 2003

I was going to order online then I realized they are located just a few miles from my home in Miami, so I visited them personally, to check them out. I purchased a Norelco razor as a gift for my father at a better price then the large stores. They seem     Read full review...

 I would shop here again